Shipping & Returns
SHIPPING POLICY
Here’s what you need to know about shipping and how long your order will take to reach you:
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We are happy to offer free shipping on all orders over $70 (US).(before taxes, standard shipping) in the US only. Packages within US always ship fresh from our studio within 2-5 business days * (we may experience longer delays during the holiday season).
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Please note that LSP does not ship to PO BOX and is not responsible for returned items that were previously shipped to a PO BOX.
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For orders under $70, a standard shipping fee of $6.95 (US) applies.
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All orders are provided with a tracking number
Return & Exchange Policy
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At LSP we strive to provide high quality, effective skincare with the maximum benefits for your skin. However, due to the handmade nature of our products returns or exchanges will not be offered for the reason of general dissatisfaction.
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If you'd like to know more about our products before purchasing, please get in touch at societeprivedk@gmail.com with subject VIP product info, and Dulce will personally take care of you and is happy to answer any questions you may have. Also, we're always glad to provide a complimentary sample with any purchase.
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In case of defective or damaged items, simply send a detailed note with picture to societeprivedk@gmail.com not later than 7 days after delivery and we'll gladly replace or refund your defective or damaged item immediately.